Front Office Overview
The Front Office module is often viewed as a general accounting menu, thanks in part to the functions available in this module. This module is frequently required by team leads, management, and auditors, to handle options like non-folio transactions, shift change, and the nightly audit. See below for more information.
Menu | Description |
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New House Account | These menus are used to create new or access existing house accounts, which are primarily used to track debits and credits not associated with a specific booking (such as purchasing laundry tokens, gift shop revenue, or anything else your hotel may handle at the front desk and not post against a guest's stay). See House Accounts for more information. |
Find House Account | |
Archived Audit Reports | Each night your audit runs, all reports relevant to audit processing are saved in the Chorum database and stored here, so you can quickly review financial and system activity for the business date. As these reports can each be found in the Reports module, if you need more information about a specific report, please refer to Reports Overview to navigate to and locate more information about a specific report. |
Shift Change / Night Audit | The default landing page of the Front Office module, this menu is used to handle opening and closing shifts, in addition to running your property's nightly audit (if not using the automated audit feature). See Cashier Shifts and Night Audit as needed for more information. |
Authorization Increase Report | This menu is used to track guests in Chorum using a credit card as their MOP |
Export QB .IIF File | If your property uses QuickBooks in addition to Chorum for managing hotel finances, Chorum supports the means to create an IIF file for import into the QuickBooks application. See Export to QuickBooks for more information. |